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Pharmacy inspections

Inspection reports and learning from inspections

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Minal Pharmacy (1035156) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.1

The pharmacy does not identify and manage the risks associated with all its services adequately.

Pharmacy to review Standard Operating Procedures (SOPs) for near miss and incident reporting:

All staff to retrain in the use of near miss logs and record learning points. Progress to be monitored by RP and SI
to prevent future mistakes.

All staff to review and sign all SOPs. RP and SI to check staff understanding of the risks associated with services provided.

29/11/2023 29/11/2023
1.6

The pharmacy does not ensure that it keeps its records in the way the law requires.

Pharmacy to review and amend, if necessary, the Responsible Pharmacist (RP) SOPs to ensure compliance with legal requirements. All RPs to complete the RP record and display their RP notice as required by law. Superintendent (SI) to monitor responsible pharmacy logs on daily basis.

All the following SOPs to be reviewed. Staff to be retrained on the correct procedures to follow:
Emergency supplies.
Controlled Drugs (CDs)
Running tally of CD’s
Receipt, storage, and destruction of CD’s.

CD registers to be reorganised to ensure they are easy to find and use and to ensure that they are kept in the way the law requires.
New CD register inserts to be ordered from NPA.

29/11/2023 29/11/2023
4.3

The pharmacy does not store all its medicines in appropriate packaging which is properly labelled. And it does not make all the checks it should to ensure that its medicines are safe to use to protect people’s health and wellbeing.

To arrange for the destruction of expired CD stock in accordance with legal requirements.

SI to review staff compliance with the following SOPs:
Stock Ordering and Storage.
Prescription Assessment
Prescription transfer to patients
Disposal of unwanted medicines
Stock control
Refrigerator control and maintenance.

All relevant staff to review these SOPs. RP and SI to monitor compliance.

Dispensary shelves to be tided and maintained in an organised manner.
All stock medicines to be kept in original containers with labels from manufacturers/ suppliers with batch numbers and expiry dates.

All stock to be date checked as a matter of urgency. Any stock which has either expired or is close to its expiry date, to be removed. Date checking records to be completed as per SOP.

Responsible pharmacist to carry out visual and manual checks of shelves and expired log sheets and sign accordingly.

Fridge – to be operated in accordance with the SOP- all staff to review SOP and sign to indicate compliance.

New fridge data logger to be used.

Continue to record the temperature of both fridges on PMR system daily.
Superintendent to monitor fridge temperature recording.

29/11/2023 29/12/2023