Inspection outcome: Standards met
Last inspection: 23/01/2025
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Pharmacy context
This is a community pharmacy on Whitton High Street. The pharmacy provides a range of services including dispensing prescriptions. And supplying medicines in multi-compartment compliance packs for people living at home who need them. It has a selection of over-the-counter medicines and other pharmacy related products for sale. It provides a range of other services, including flu vaccination and travel vaccination services, an emergency hormonal contraception service, and the NHS Pharmacy First service.
This was a reinspection following an inspection in June 2024 where the pharmacy did not meet standard 4.3. This reinspection focused on the standard which had previously not been met. This standard had also not been met on two prior inspections in November 2022, and September 2023. Other standards were also inspected in response to what the inspector observed during the inspection. This inspection found that, in general, the pharmacy had responded to the action plan issued by the GPhC in June 2024. Since then, it had been managing its higher risk medicines appropriately. But while significant improvements had been made, the team could further improve the way it stores its medicines to reduce the risk of mistakes.
Inspection summary findings
Principle 3. Premises
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |