| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy does not identify and manage the risks associated with all its services thoroughly enough. |
Superintendent Pharmacist to retrain team on PGDs and national protocol for COVID vaccination and flu vaccination service to ensure thorough understanding of roles and responsibilities on these services. Superintendent Pharmacist to retrain team on carrying out risk assessments to ensure thorough understanding of risks associated with activities carried out in the pharmacy. |
28/11/2023 | 20/11/2023 |
| 1.3 | The pharmacy does not do enough to ensure that its team members understand and follow its standardised procedures properly. |
Superintendent Pharmacist to retrain team on importance of following Standard Operating Procedures (SOPs), particularly completing ‘near miss’ logs. Superintendent Pharmacist to request ‘near miss’ logs on a weekly basis to ensure the team are adhering to SOPs. Superintendent Pharmacist to also audit branch on a weekly basis for next 3 months to check that team are following SOPs. |
28/11/2023 | 20/11/2023 |
Pharmacy inspections
Inspection reports and learning from inspections