| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy does not have written procedures for selling OTC medicines online or in person. And it does not manage the risks associated with selling codeine containing medicines which can cause addiction and are liable to misuse. |
The pharmacy subsequently provided an existing written procedure for selling OTC medicines in person. |
27/01/2022 | 31/12/2021 |
| 1.2 | The pharmacy does not monitor or review online sales of medicines that are liable to misuse or abuse. So it cannot provide assurance that these sales are properly controlled. |
The pharmacy has permanently suspended its online medicine sales. |
27/01/2022 | 31/12/2021 |
| 2.2 | Untrained staff are involved in supplying OTC medicines which are sold online. |
The pharmacy has permanently suspended its online medicine sales. |
27/01/2022 | 31/12/2021 |
| 4.2 | The pharmacy does not have effective systems to make sure that online sales of non-prescription medication are safe and appropriate. And it does not properly control online purchases of codeine containing pain-relief medicines which is a serious patient safety concern. |
The pharmacy has permanently suspended its online medicine sales. |
27/01/2022 | 31/12/2021 |
Pharmacy inspections
Inspection reports and learning from inspections