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Pharmacy inspections

Inspection reports and learning from inspections

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Sterling Pharmacy (1033544)

Inspection outcome: Standards met

Last inspection: 08/02/2023

Pharmacy context

This traditional community pharmacy is situated on a shopping‐parade in a suburban area. It serves the local population. The pharmacy mainly prepares NHS prescription medicines,​ and it supplies some medicines in weekly compliance packs to help make sure people take them safely.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy manages the risks associated with its services. It has written policies and procedures to help make sure it operates safely. The pharmacy team usually reviews its mistakes so that it can learn from them. Team members understand their role in protecting and supporting vulnerable people, and they secure people's confidential information.

Principle 2. Staff

Standards met

The pharmacy has enough staff to provide safe and effective services. Team members receive the right training for their roles. But the pharmacy does not have a structured approach to training and development, which means team members could have gaps in their skills and knowledge.

Principle 3. Premises

Standards met

The premises are clean, secure and spacious enough for the pharmacy’s services. There is a private consultation room, so people can have confidential conversations with pharmacy team members and maintain their privacy.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s working practices are generally effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers, and it manages them appropriately to make sure they are in good condition and suitable to supply.


Principle 5. Equipment and facilities

Standards met

The pharmacy team has the equipment and facilities that it needs for the services it provides. The equipment is appropriately maintained and used in a way that protects people's privacy.

Pharmacy details

103 Lapwing Lane
West Didsbury
MANCHESTER
M206UR
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards