| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.2 | The pharmacy does not have effective systems to make sure it identifies and actions improvements following an error. |
We are now using a template from the Npa, it is based on the Gphc guidelines for recording all errors including near misses. We are then transferring the near miss records as well as all information on actual errors to an error log file. Every week we are then carrying out reviews and audits of such instances with all the pharmacy staff. Finally we are implementing any actionable interventions to minimise the errors from such appraisals. |
13/12/2023 | 23/02/2024 |
| 2.2 | The pharmacy does not provide adequate training support to make sure its team members complete training courses in a timely manner. |
The pharmacy manager will complete her dispensing course. All staff are encouraged to continue their ongoing professional development through training courses. Jamie Lee and Olivia are now enrolled to attend a training course about children’s dental health. |
12/02/2024 | 23/02/2024 |
Pharmacy inspections
Inspection reports and learning from inspections