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Pharmacy inspections

Inspection reports and learning from inspections

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Mistry Chemists (1032942) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.1

The pharmacy team have not read the standard operating procedures. And there is evidence that the staff are not always following them. The pharmacy does not regularly review its procedures, and so that may not reflect current best practice. Taken together, this increases the potential risks of the services.

The pharmacy has a new set of SOPs, but these need tailoring to the pharmacy. Team members will then read and sign to show that they have understood them and agreed to follow them.

24/07/2024 02/08/2024
1.8

Pharmacy team members cannot describe clearly what actions they would take to safeguard vulnerable individuals

Staff will review SOP 68 and 168 The signposting folder had been put in a prominent place for ease of access. Team members have had some safeguarding training.

24/07/2024 02/08/2024
4.4

The pharmacy does not have a robust system in place to manage drug alerts and there is no evidence to show what action has been taken in response.

A drug alerts folder has been created. All alerts are promptly actioned and any action taken recorded.

24/07/2024 02/08/2024