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Pharmacy inspections

Inspection reports and learning from inspections

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Soka Blackmore Pharmacy (1032738) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
2.2

The pharmacy does not always ensure that team are undergoing training appropriate for their role. And this means that they may not have the skills or knowledge they need to provide the pharmacy's services safely.

our 16 year old,-10 hour a week employee will be enrolled on the npa counter assistant course. we have two other employees is a qualified technician and up to date with her cpd, and a final year pharmacy undergraduate doing part time work with us.

18/03/2020 14/05/2020
4.3

The pharmacy does not manage or store its medicines properly. For example, it cannot show that it stores medicines which need cold storage at the right temperatures. This makes it more difficult for it to know that the medicines are safe to use. The pharmacy does not have an adequate expiry date routine. This could increase the risk of people getting medicine which is past its 'use-by' date. And the pharmacy does not always ensure that it stores its medicines securely.

we have resolved to using one refrigerator to store our medicines, and have a spare refrigerator as standby in case the one in use is out of range. the main job of our 16yr old employee is now to constantly date check all medicines, with an instruction to flag and remove from shelve any medicine within thirty days of expiry. more importantly, every medication is checked for is fitness for purpose ie expiry date at the point of dispensing, in case anything is missed out. medicines delivered are usually left beside our counter in sealed boxes. i will now ensure any opened box is brought into the dispensary immediately for checking.

18/03/2020 14/05/2020