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Pharmacy inspections

Inspection reports and learning from inspections

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Longthornes Chemist (1031467) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
2.2

The pharmacy does not always ensure that its team members have completed or are doing the required training for the activities they are undertaking, including dispensing prescriptions. This means the pharmacy can’t provide adequate assurances that team members have the right skills and knowledge to work safely.

The pharmacy will ensure that staff are enrolled on an accredited course in a timely manner.

09/09/2025 11/09/2025
3.2

The pharmacy has a consultation room but it is cluttered and not used for consultations. People were instead brought into the dispensary for consultations. This increases the risk of disclosing sensitive information.

The consultation room will be cleared so that it can be used for private consultations.

09/09/2025 11/09/2025