| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy does not have its standard operating procedures readily available and not all team members are familiar with them. |
The sops have been updated and the folder is kept in the dispensary on the right hand side top, this is yellow folder with hand written sop on the folder facing dispensary. |
30/04/2024 | 06/05/2024 |
| 2.2 | The pharmacy does not ensure that all team members are enrolled on an appropriate training course within the required timeframe. |
There are two dispensing staff, one colleague is already qualified dispenser and another is put on the buttercups course. The colleague who had completed a pharmacy degree no longer works at the pharmacy. |
30/04/2024 | 06/05/2024 |
| 3.1 | Parts of the premises are water damaged and require maintenance. This is affecting the consultation room, which could limit the facilities the pharmacy has for people to have a conversation with a team member in private. |
The premises is leased by the property we have notified the Harlow council they have done half job and still need paint to be done they said it will take another few weeks to dry up, hopefully they will do it otherwise I will have to do it with their approval as council tenants I am no allowed to do any repair without consent. |
11/07/2024 | |
| 4.3 | The pharmacy cannot sufficiently demonstrate that it stores its medicines that require cold storage appropriately. |
There are three NPA approved fridges in the premises and the temperature are recorded regularly. |
30/04/2024 | 06/05/2024 |
Pharmacy inspections
Inspection reports and learning from inspections