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Pharmacy inspections

Inspection reports and learning from inspections

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YourHealth Pharmacy (1124486)

Inspection outcome: Standards met

Last inspection: 09/01/2020

Pharmacy context

​This is a pharmacy located within Mount Vernon Hospital in Northwood, Middlesex and comes under the East & North Hertfordshire NHS Trust. The hospital specialises in providing services and treatment for people with cancer. The pharmacy provides dispensing services for people who attend the pharmacy during the day for procedures and as outpatients.  The pharmacy is regulated by the Care Quality Commission (CQC). It is also registered with the General Pharmaceutical Council (GPhC) as the pharmacy supplies medicines against private prescriptions and sells some over-the-counter (OTC) medicines. The inspection and resulting report only deal with activities associated with its GPhC registration.

Inspection summary findings

Principle 1. Governance

Good practice

The pharmacy is operating in a safe and effective manner. It has robust working practices in place. Members of the pharmacy team monitor the safety of their services and learn from them. They protect people’s privacy well and understand the need to safeguard the welfare of vulnerable people. In addition, the pharmacy routinely maintains the records it is required to by law.

Principle 2. Staff

Good practice

​The pharmacy has enough staff to manage its workload safely. Its team members are well qualified. They understand their roles and responsibilities. Team members have access to resources that help them to complete regular and ongoing training. This keeps their skills and knowledge up to date. And they routinely ensure that the pharmacy operates in line with its standard operating procedures. This has helped make the pharmacy safer.

Principle 3. Premises

Standards met

​The pharmacy's premises provide a suitable environment to deliver its services. The pharmacy is secure, it is clean and has enough space to provide its services safely.

Principle 4. Services, including medicines management

Good practice

​The pharmacy delivers its services using safe and effective processes. The pharmacy’s services are accessible to people with different needs. And the pharmacy sources, stores and manages its medicines well. Team members routinely obtain relevant information from people when they hand in their prescriptions. They take extra care to clinically screen prescriptions for people with higher-risk medicines or chemotherapy. This helps ensure that people can take their medicines safely.

Principle 5. Equipment and facilities

Standards met

​The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. Its equipment is clean and used in a manner that helps protect people’s privacy.

Pharmacy details

Out-Patients Pharmacy
Mount Vernon Hospital
Rickmansworth Road
NORTHWOOD
HA62RN
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards