Inspection outcome: Standards met
Last inspection: 04/06/2024
Pharmacy context
This distance‐selling pharmacy occupies a high street retail premises. It mainly serves the local population. It prepares NHS prescription medicines, and it manages people's repeat prescriptions. A large number people receive their medicines in multi‐compartment weekly compliance packs to help make sure they take them safely. People cannot visit the pharmacy to collect their medicine, so it delivers medicines to people’s homes. It also provides the NHS New Medicine Service (NMS). The pharmacy has its own website, www.yourvillagepharmacy.co.uk where people can register to request the pharmacy to order and supply their NHS repeat prescriptions.
Inspection summary findings
Principle 1. Governance
The pharmacy manages its risks adequately. The pharmacy team has some written instructions to help make sure it prepares prescription medicines safely. It has provisions for recording and reviewing mistakes which helps it to learn from them. Pharmacy team members receive training on protecting people's information, and they understand their role in protecting and supporting vulnerable people. And the pharmacy keeps the records it needs to by law.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Team members work well together. They have the qualifications and skills necessary for their roles or they are working towards obtaining them.
Principle 3. Premises
The premises are clean, secure and suitable for the pharmacy’s services. It has private consultation rooms, so people can have confidential conversations with pharmacy team members and maintain their privacy. The pharmacy’s website has basic information about the pharmacy, and how to access its NHS prescription medicine supply service.
Principle 4. Services, including medicines management
The pharmacy’s working practices are generally effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers, and the team makes some checks to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy team has the equipment and facilities that it needs for the services it provides. The equipment is appropriately maintained and used in a way that protects people's privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |