Inspection outcome: Standards met
Last inspection: 09/04/2024
Pharmacy context
The pharmacy is in a row of shops in a residential area. It provides NHS services such as dispensing prescriptions, the New Medicine Service, the Pharmacy First service, Contraception service, COVID and flu vaccinations. It also offers a prescription delivery service. The pharmacy supplies medicines in multi-compartment compliance packs to people who need this support; these are predominantly prepared by a central dispensing hub.
Inspection summary findings
Principle 1. Governance
The pharmacy mainly identifies and manages risks to ensure its services are delivered safely. It has procedures in place to help achieve this. And the pharmacy keeps the records it needs to by law. Team members have the relevant training to protect the welfare of vulnerable people. The pharmacy has some procedures to learn from its mistakes. But because the pharmacy team members do not record all their mistakes, the pharmacy might miss opportunities to improve its ways of working.
Principle 2. Staff
The pharmacy has adequate levels of staff for the services it provides. And it supports the development of its team. Team members can raise concerns if needed. And their ability to make professional decisions is not impeded by targets. The pharmacy’s head office is able to offer support where necessary to ensure patient safety is maintained.
Principle 3. Premises
The pharmacy is clean and tidy, with adequate space to provide its services safely. It keeps its premises safe, secure, and appropriately maintained. And people visiting the pharmacy can have a conversation with a team member in private.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are are accessible to people. It manages its services and supplies medicines safely. The pharmacy obtains its medicines from licenced suppliers and stores these medicines appropriately, so they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |