Inspection outcome: Standards met
Last inspection: 04/10/2024
Pharmacy context
The pharmacy is in a parade of shops, with housing estates surrounding it. It sells over‐the‐counter medicines, and it dispenses NHS and private prescriptions. There is a Post Office within the pharmacy. The pharmacy also supplies medicines in multi‐compartment compliance packs, to help people remember to take their medicines. And it delivers medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages risks with its services. It has written procedures relevant to its services and team members follow these to help them provide services safely. Pharmacy team members learn and improve from mistakes. They keep people’s confidential information secure. And they know how to identify situations where vulnerable people need help. The pharmacy mostly keeps the records required by law.
Principle 2. Staff
The pharmacy has enough people in its team with an appropriate range of skills and experience to deliver safe and effective care. Team members work well together and within the scope of their competence. They are comfortable about giving feedback to help the pharmacy do things better.
Principle 3. Premises
The pharmacy premises are clean, secure, and provide a suitable environment for the services provided. It facilitates the separation of pharmacy services from Post Office services. And the pharmacy has a consultation room to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy sources its medicines from recognised suppliers. And it generally stores and manages them appropriately. Pharmacy team members complete regular checks to ensure medicines are suitable for supply. And they respond appropriately when they receive alerts about the safety of medicines. Team members appropriately manage the delivery of services safely and effectively. And they take opportunities to provide people with advice on higher-risk medications.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Team members use the equipment in a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |