Inspection outcome: Standards met
Last inspection: 27/09/2019
Pharmacy context
This community pharmacy is in a supermarket. It dispenses NHS prescriptions that it mainly receives from three local GP surgeries. It supplies some medicines in multi-compartment compliance packs. It provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations to help people with their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It keeps records about its mistakes to make improvements to its dispensing service. It keeps necessary legal records and makes sure that these are accurate. They pharmacy’s team members manage people’s personal information properly. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services. It has appropriate arrangements to maintain its staffing level. The pharmacy’s team members have the right qualifications for their roles, and they receive ongoing training to keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space to safely perform activities. And it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well. It sources its medicines from reputable suppliers and stores them appropriately. It takes the right action when it receives information about medicine recalls. The pharmacy’s team members identify higher-risk medicines to provide people with appropriate advice.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members know how to report maintenance issues so they can be managed appropriately. And they use up-to-date reference sources when they provide the pharmacy's services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |