Inspection outcome: Standards met
Last inspection: 04/07/2025
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Pharmacy context
This is a distance‐selling pharmacy operating from a commercial premises located in a retail park, mainly serving the local population. It prepares NHS prescription medicines, and it orders people's repeat prescriptions on their behalf. Most people receive their medicines in multi-compartment compliance packs to help make sure they take them safely and there is a home delivery service. The pharmacy also supplies medicines to residents of a nursing home.This was a reinspection following an inspection in December 2024 where the pharmacy did not meet Standards 1.6, 2.2, 4.2 and 4.3. This reinspection focused on those Standards which had previously not been met. Since the last inspection, the pharmacy has made improvements to its working processes and it is now meeting the previously failed Standards. Its records are now generally legible and new team members receive better training. The pharmacy has also reviewed its compliance pack service to make sure people receive information leaflets for each of their medicines, and it has reintroduced regular monitoring of medicine refrigerator storage temperatures.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |