Inspection outcome: Standards met
Last inspection: 16/02/2024
Pharmacy context
This community pharmacy is situated next to a GP practice in a suburban residential area, serving the local population. It mainly prepares NHS prescription medicines. The pharmacy orders people's repeat prescriptions on their behalf. And it provides the NHS emergency hormonal contraception (EHC) service.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written instructions to help make sure it provides safe services.. Pharmacy team members receive training on protecting people's information, and they understand their role in supporting vulnerable people. And the pharmacy keeps the records it needs to by law. The team does not always review and record its mistakes, which means it may miss opportunities to learn from them.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Team members work well together, and they have the qualifications and skills necessary for their roles.
Principle 3. Premises
The premises are clean, secure and suitable for the pharmacy’s services. It has a private consultation room, so people can have confidential conversations with pharmacy team members and maintain their privacy.
Principle 4. Services, including medicines management
The pharmacy’s working practices are generally effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers, and the team makes some checks to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy team has the equipment and facilities that it needs for the services it provides. The equipment is appropriately maintained and used in a way that protects people's privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |