Inspection outcome: Standards met
Last inspection: 29/11/2023
Pharmacy context
This community pharmacy is on a housing estate in a suburb of Rotherham, South Yorkshire. Its main services include dispensing NHS prescriptions and selling over-the counter medicines. The pharmacy provides a seasonal flu vaccination service. It offers a medicine delivery service. And it supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively identifies and manages the risks associated with providing its services. It uses the feedback it receives from people to inform the way it provides its services. The pharmacy mostly keeps the records it needs to by law. And it keeps people’s confidential information secure. Pharmacy team members know how to respond to concerns to help protect vulnerable people. They behave openly and honestly by recording and discussing the mistakes they make when dispensing medicines. And they act to reduce risk following these mistakes.
Principle 2. Staff
The pharmacy has an
appropriately qualified and skilled team to provide its services. And it suitably
adapts its services and ways of working during periods of pressure. Its team
members work together well to provide services safely and effectively. They
benefit from regular appraisals to support their learning and development. And
the pharmacy uses their feedback and ideas to inform the way it provides its
services. Team members engage in some ongoing discussions to share learning.
And they know how to raise a concern at work.
Principle 3. Premises
The pharmacy is secure, clean, and appropriately maintained. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
Overall, the pharmacy’s services are accessible for people. It has appropriate arrangements to help people in the event it is unable to provide a service. The pharmacy obtains its medicines from reputable sources. It generally stores these medicines safely and securely. Pharmacy team members make regular checks to ensure medicines are safe to supply to people. And they provide information to people when supplying medicines, to help them take them safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for providing its services. It monitors its equipment to ensure it remains in safe working order. And pharmacy team members use the equipment in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |