Inspection outcome: Standards met
Last inspection: 04/06/2021
Pharmacy context
The pharmacy is in a listed building in amarket town. In addition to dispensing and sales of over-the-counter medicines, it provides a range of services including flu vaccination, smoking cessation and supply of lateral flow tests for Covid. The pharmacy assembles medication in multi-compartment compliance packs for some people who need help managing their medicines and participates in a medicines discharge service. The pharmacy is recognised as a Healthy Living Pharmacy. The inspection ws undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally has safe and effective working practices. It actively manages its risks appropriately by recording, reviewing and learning from its mistakes. And it keeps people’s private information safe. It keeps the records required by law to ensure that medicines are supplied safely and legally.
Principle 2. Staff
The pharmacy has enough team members to manage its workload safely. They are appropriately trained and have a good understanding about their roles and responsibilities. Team members undertake regular, ongoing learning to keep their knowledge and skills up to date. They make suggestions to improve safety and workflows where appropriate. They are provided with feedback and have regular appraisals to identify any opportunities for development or learning.
Principle 3. Premises
The pharmacy team keeps the pharmacy secure, clean and tidy. The pharmacist has an area to check prescriptions and this is kept clear to help reduce the risk of mistakes. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It gets its medicines from reputable suppliers and it stores them properly. It takes the right action if any medicines or devices need to be returned to the suppliers. This means that people get medicines and devices that are safe to use. The pharmacy identifies and gives advice to people taking high-risk medicines to help make sure they are taken safely. The team members generally follow safe practice when assembling compliance packs which help people to take their medication. But the pharmacy does not always label the packs with all the required information they need to help them take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the right equipment for its services and makes sure that it is looked after properly. It uses its equipment to keep people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |