Inspection outcome: Standards met
Last inspection: 30/06/2021
This pharmacy is located within a parade of shops in a residential area. The pharmacy provides the New Medicine Service. It also provides medication in multi-compartment compliance packs to people who live in their own homes and need help managing their medicines. The inspection took place during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. People who use the pharmacy can provide feedback and the pharmacy team receives some training to help protect the welfare of vulnerable people. When a dispensing mistake occurs, team members generally react appropriately. But they do not always make a record of dispensing mistakes. So, they might be missing opportunities to learn and make the services safer.
Principle 2. Staff
Principle 3. Premises
The premises are suitable for the services offered and they are kept secure. There is a room where people can have private conversations with a team member. But the team could do more to ensure that the pharmacy is clean and tidy.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely. And it orders its medicines from reputable sources and largely stores them properly. But it does not always remove expired medications from shelves. This could increase the chance of supplying date-expired medicines. The pharmacy sometimes assembles
multi-compartment compliance packs without checking against the prescription.
And this may increase the likelihood of mistakes being made.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services safely.
1 Whinchat Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|