Inspection outcome: Standards met
Last inspection: 15/08/2019
Pharmacy context
This is a community pharmacy that opens early in the morning and closes late at night. It is situated on a shopping‐parade along a main road in an urban residential area, serving the local population. It mainly prepares NHS prescription medicines and orders repeat prescriptions on behalf of people. It has a home delivery service and prepares some medicines in weekly compliance packs to help make sure people take their medicines safely. The pharmacy also provides other NHS services such as minor ailment consultations.
Inspection summary findings
Principle 1. Governance
The pharmacy takes some steps to manage its risks. It provides the pharmacy team with written instructions to help make sure it provides safe services. The team usually records and reviews its mistakes so that it can learn from them, and it keeps people’s information secure. The team also has some understanding of its role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe services. Team members work well together and complete training so that they have the qualifications and skills necessary for their roles. But qualified staff do not complete much ongoing training to make sure they maintain and develop their knowledge and skills.
Principle 3. Premises
The premises are clean, safe, secure and spacious enough for the pharmacy’s services. It has a private consultation room, so members of the public can have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy’s working practices generally help make sure people receive safe services. It gets its medicines from licensed suppliers and manages them effectively to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The
pharmacy has the equipment and facilities that it needs to provide its services
effectively. And it properly secures people’s information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |