Inspection outcome: Standards met
Last inspection: 21/04/2021
Pharmacy context
This is a community pharmacy on a main road in Brighton, not far from a university and student accommodation. The pharmacy is open until later most evenings, and mainly does NHS dispensing. It also dispenses medicines into multi-compartment compliance packs for people who need help managing their medicines. The pharmacy offers the New Medicine Service (NMS) and provides an anticoagulant clinic once a week. The inspection took place during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services appropriately. When a dispensing mistake happens, team members respond appropriately. And they make a record and share the learning in the team. The pharmacy keeps the records it needs to by law, to show that medicines are supplied safely and legally. And it generally protects people’s personal information well. Staff have clear roles and responsibilities. And they know how to safeguard vulnerable people. The pharmacy takes appropriate steps to protect its staff and people using the pharmacy during the pandemic.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely, and they do the right training for their roles. They undertake ongoing training to help keep their skills and knowledge up to date. And they can take professional decisions to help keep people safe.
Principle 3. Premises
The premises are safe for people to use and secure from unauthorised access. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and effectively. And people with a range of needs can access them. The pharmacy gets its medicines from reputable sources and stores them appropriately. It takes the right action in response to safety recalls so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it generally maintains its equipment properly. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |