Inspection outcome: Standards met
Last inspection: 20/10/2025
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Pharmacy context
This community pharmacy is located next to a large medical centre on the outskirts of West Bromwich town centre. It is open extended hours across seven days. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of NHS services including the NHS Pharmacy First service, a local minor ailments scheme, blood pressure monitoring and contraception services. Private services available include travel vaccinations and a phlebotomy service. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.
This was a reinspection following an inspection in July 2025 where the pharmacy did not meet Standards 1.1, 1.2, 1.6, 1.7, 4.2 and 4.3. This reinspection focused on those Standards which had previously not been met. The pharmacy has taken steps to address the issues identified at the last inspection such as implementing new working procedures, and it has improved its stock management. However, it should continue to ensure new procedures are embedded into daily practice, especially with regard to recording and analysing near miss errors for learning opportunities.
Inspection summary findings
Principle 1. Governance
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |