Inspection outcome: Standards met
Last inspection: 29/09/2023
Pharmacy context
This is a community pharmacy located in the centre of the market town of Wendover, near Aylesbury in Buckinghamshire. The pharmacy dispenses NHS and private prescriptions. It sells over-the-counter medicines, provides advice and local deliveries. The pharmacy also supplies some people with their medicines inside multi-compartment compliance packs if they find it difficult to take them.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with its services. Members of the pharmacy team understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s confidential information appropriately. The pharmacy largely keeps the records it needs to by law. And they have the right processes in place to monitor the safety of their services, by recording mistakes and learning from them.
Principle 2. Staff
Although the pharmacy currently has very few of its own staff to support the volume of workload, it is able to rely on support from one of the owner’s other pharmacies. This has helped stabilise the pharmacy in the interim. Team members are appropriately trained. And the owner has resources available for them so that they can complete regular and ongoing training. This keeps their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are suitable to deliver healthcare services safely. Its team members keep the premises suitably clean. And it has a separate space where confidential conversations or services can take place.
Principle 4. Services, including medicines management
The pharmacy provides its services appropriately. People can easily access the pharmacy’s services. The pharmacy obtains its medicines from reputable sources, and its team members keep the appropriate records to verify how its services are being run. The pharmacy also suitably delivers prescription medicines to people’s homes and supplies medicines inside compliance packs in a safe way.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. The equipment is suitably clean. And the team ensures they are used appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |