Inspection outcome: Standards met
Last inspection: 08/08/2023
Pharmacy context
The pharmacy is situated opposite a health centre in a residential area. It dispenses NHS and private prescriptions and sells over-the-counter medicines. It supplies some medicines in multi-compartment compliance packs. And it delivers medicines to people's homes. It offers services such as seasonal influenza vaccination, the New Medicines Service (NMS) and a hypertension case-finding service. The pharmacy provides a substance misuse service, including supervised consumption.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages its risks to make sure its services are safe. Its team members discuss and learn from any mistakes they make. They keep people's private information secure, and they know how to help protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy's team members work well together in a busy environment to manage the workload. They have the right qualifications and training for the jobs they do and are comfortable sharing ideas and concerns.
Principle 3. Premises
The pharmacy premises are appropriately maintained. They provide an adequate space for the delivery of healthcare services. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy has systems in place to help provide its services safely and effectively. The team helps people access its services and provides suitable advice to people about their medicines. The pharmacy dispenses prescriptions in an organised way, and it sources its medicines appropriately. Team members make some records to help them manage medicines appropriately. And they take suitable action in response to patient safety alerts to protect people's health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities to provide its services safely and to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |