Inspection outcome: Standards met
Last inspection: 13/06/2019
Pharmacy context
This community pharmacy is on the main street in Soham alongside various retail and food outlets. The pharmacy’s main activities are dispensing NHS prescriptions and dispensing prescriptions for a prison. It also offers a prescription delivery service, Medicines Use Reviews (MURs), New Medicine Service (NMS) checks, seasonal flu vaccinations, travel vaccinations and malaria prophylaxis, emergency hormonal contraception, and health checks including blood pressure and blood glucose checks. It supplies some medicines in multi-compartment compliance packs to people who need this help taking their medicines. There is a needle exchange service and the pharmacy provides supervised consumption for substance misuse treatment.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risks well. It makes changes when things go wrong, to improve its services. It keeps the records it needs to be law. Its team members record their mistakes and review them regularly, so they can learn and reduce risks. And they understand what they can and cannot do when there is no pharmacist present. The pharmacy keeps people’s private information safe. And its team members know what to do to protect vulnerable people.
Principle 2. Staff
The pharmacy’s team members are suitably trained or undertaking the right training for the roles they undertake. They are supported in ongoing learning and development and they have some set-aside time at work to training. The team can share ideas to improve how the pharmacy works. The pharmacist can take decisions and make suitable changes so that services are provided safely.
Principle 3. Premises
The pharmacy premises are generally suitable for the services the pharmacy provides. Some dispensing areas are quite cramped, so additional care is needed to minimise the chance of mistakes happening.
Principle 4. Services, including medicines management
The pharmacy’s services are largely undertaken safely and effectively. The pharmacy generally takes care when it supplies medicines which may be higher risk. And its team members are fully aware of what they should do when supplying valproate. To ensure its medicines are safe, the pharmacy gets its stock from reputable sources and generally stores it safely. It considers the needs of people affected by product recalls so their care is not affected.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services effectively. It checks its equipment to make sure it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |