Wellbeing Pharmacy (1089227)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy manages the risks associated with its services effectively. It generally makes the records it needs to by law within the required timescales. And it protects people’s information. The pharmacy team members learn from their mistakes so they can make their services safer. It has up‐to‐date procedures which tell staff how to work safely. But its team members have not read these yet, so may not always be aware of best practice.

Principle 2. Staff

The pharmacy has enough team members to manage the workload effectively. Its team members work well together, and they feel well supported by the new owners. They have also completed or are enrolled on the right training for the roles they undertake. The pharmacy doesn’t yet have a formal training plan in place. This could mean that the pharmacy isn’t always able to identify and address any ongoing learning needs to help keep the team members skills and knowledge up to date.

Principle 3. Premises

The pharmacy’s premises are small but are adequate to provide the pharmacy’s services safely.

Principle 4. Services, including medicines management

Overall, the pharmacy manages its services effectively. The pharmacy’s team members prepare compliance packs safely. And the pharmacy stores and manages its medicines appropriately. It works closely with other healthcare providers to help make sure people get the medicines they need. And the pharmacy tries to make sure that people who receive prescriptions for higher‐risk medicines get all the information and advice they need to take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy generally has the equipment it needs to provide its services safely. And, on the whole, it keeps its equipment clean, and it makes sure its equipment is working correctly.