Inspection outcome: Standards met
Last inspection: 11/08/2020
Pharmacy context
This is a community pharmacy located amongst a few shops in a residential area in the village of Blackfield near Southampton. The pharmacy dispenses NHS and private prescriptions. It sells a range of over-the-counter (OTC) medicines, delivers medicines and offers a few services such as Medicines Use Reviews (MURs) and the New Medicine Service (NMS). The pharmacy also provides multi-compartment compliance aids to people in their own homes if they find it difficult to manage their medicines. And, it provides medicines to residents in care homes. The inspection was undertaken during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services appropriately. It has procedures in place to help minimise risks. Members of the pharmacy team regularly monitor the safety of their services by recording their mistakes and learning from them. They understand their role in protecting the welfare of vulnerable people. The pharmacy suitably protects people’s private information. And, it maintains all its records in accordance with the law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are suitably trained. And they are kept informed about current health matters.
Principle 3. Premises
The pharmacy's premises are appropriate to deliver healthcare services. The pharmacy is clean. And it has been modified to help ensure people can socially distance during the pandemic.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. It has records to help show this. And it makes its services easily accessible to people. The pharmacy sources its medicines from reputable suppliers. It stores them properly. And it largely manages its medicines appropriately. The team understands the action to take if medicines or medical devices are not safe to use. This helps them protect people's health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is clean. The team takes extra precautions when people use the pharmacy's facilities. This helps reduce the spread of infection during COVID-19. And the pharmacy's equipment is used in a way to help keep people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |