Inspection outcome: Standards met
Last inspection: 23/05/2019
Pharmacy context
The pharmacy is situated within a doctors’ surgery. It is only accessible from the surgery and has no external access. The pharmacy provides NHS and private prescription dispensing mainly to local residents. It supplies medicines in multi-compartment compliance trays to 50 people. There is a home delivery service. A local pharmacy closed recently and so the number of items dispensed each month has increased by about 4,000 items.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team are clear about their roles and responsibilities. They work to professional standards and identify and manage risks effectively. The pharmacy logs any mistakes it makes during the dispensing process. It learns from these to avoid problems being repeated. The pharmacy keeps most of its records up to date and these show that it is providing safe services. The pharmacy manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe services. Its staffing rotas enable it to have good handover arrangements and effective staff communication. The staff were provided with on-going training.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. The pharmacy team makes the most of the small dispensing space available to provide its services safely.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |