Inspection outcome: Standards met
Last inspection: 10/06/2021
Pharmacy context
This community pharmacy in amongst a small parade of shops on a main road leading from Wakefield city centre. The pharmacy relocated from smaller premises in November 2020. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy supplies some medicines in multi-compartment compliance packs to help several people take their medicines. And it delivers medication to people’s homes. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services including the risks from COVID-19. It has up-to-date written procedures that the pharmacy team follows. And it mostly completes all the records it needs to by law. The pharmacy team members respond appropriately when errors occur. They discuss what happened and they take suitable action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to support its services. And it is good at providing team members with opportunities to develop their knowledge and skills. The team members support each other in their day-to-day work. And they identify areas for improvements to the delivery of pharmacy services.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. The pharmacy has good facilities to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible. And it manages its services well to help people receive appropriate care. The pharmacy keeps detailed records to help monitor the services it provides. This enables the team to deal with queries effectively. And it makes sure people receive their medicines when they need them. The pharmacy gets its medicines from reputable sources and it stores them properly. The team carries out checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |