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Pharmacy inspections

Inspection reports and learning from inspections

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Well (9010643)

Inspection outcome: Standards met

Last inspection: 14/03/2023

Pharmacy context

This community pharmacy is located inside a health centre in the tourist village of Grange-over-Sands, Cumbria. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. It provides some people and people living in three care homes with their medicines in multi-compartment compliance packs. And it delivers some medicines to people’s homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has a comprehensive set of written procedures to help the team carry out specific tasks. And it appropriately identifies and manages most of the risks associated with the services it provides to people. The pharmacy keeps the records it needs to by law and team members are suitably equipped to help protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough team members to safely provide its services. It reviews its staffing profile to help manage increases in the dispensing workload. Team members are supported to update their knowledge and skills.

Principle 3. Premises

Standards met

The pharmacy premises are generally suitable for the services it provides and are appropriately maintained. The pharmacy has a private consultation room where people can have a confidential conversation with a pharmacy team member.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides people with a range of services that are managed well and safely provided. It appropriately sources and stores its medicines. Team members regularly check the expiry dates of the pharmacy’s medicines to make sure they are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has suitable equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.

Pharmacy details

Grange Health Centre
Kents Bank Road
Grange-Over-Sands
LA117DJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards