Inspection outcome: Standards met
Last inspection: 08/02/2023
Pharmacy context
This is a community pharmacy on a main street in Larkhall, a small town on the outskirts of Glasgow. Its main activities are dispensing NHS prescriptions, providing people with multi-compartment compliance packs to help them take their medicines correctly and providing a substance misuse service. The pharmacy treats people for a variety of conditions under the NHS Pharmacy First scheme and delivers medicines to people in their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has up-to-date written procedures to help team members work safely and effectively. And they appropriately reflect on any errors they make to inform changes to improve working practices. Team members mostly keep the records they need to by law. And they keep people's confidential information secure. They know what to do to help protect vulnerable adults and children in their community.
Principle 2. Staff
The pharmacy has enough suitably trained team members who work well together to manage the workload. And they complete appropriate ongoing training to help them develop in their roles. But some team members have experienced a delay in their accredited training until the pharmacy has a regular pharmacist to support them.
Principle 3. Premises
The pharmacy premises are clean, tidy and well organised. And they provide a suitable space for the pharmacy's services. The pharmacy has appropriate facilities so people can have confidential conversations with team members.
Principle 4. Services, including medicines management
The pharmacy manages its services safely and effectively. And it mostly stores and manages its medicines as it should. Team members keep good records to make sure people receive their medicines when they need them. And they advise people about their medicines to help make sure they have the required information for their healthcare needs.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs, and it mostly completes regular checks to ensure they are suitable to use. It uses its equipment in a way that protects people's private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |