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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1107045)

Inspection outcome: Standards met

Last inspection: 09/05/2019

Pharmacy context

This is a community pharmacy inside a medical centre. It is situated near the town centre of St Helens in Merseyside. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over the counter medicines. It also provides a range of services such as seasonal flu vaccinations and a minor ailment service. A number of people receive their medicines inside multi-compartment compliance aids.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures to help make sure the pharmacy provides services safely and effectively. It records things that go wrong and reviews them to help identify learning and reduce the chance of the same mistake happening again. The pharmacy keeps the records it needs to by law. Staff are given training about the safe handling and storage of data. This helps to make sure that they know how to keep private information safe. 


Principle 2. Staff

Standards met

There are enough staff to manage the pharmacy's workload and they are properly trained for the jobs they do. The pharmacy team complete learning modules to help them keep their knowledge up to date. They get regular feedback from their manager to discuss how they can improve.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. A consultation room is available to allow private conversations. 

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are accessible to most people.  And they are suitably managed to help make sure that they are provided safely. The pharmacy gets its medicines from appropriate sources, manages them safely and carries out regular checks to help make sure that they are in good condition.

Principle 5. Equipment and facilities

Standards met

The pharmacy team has access to the equipment they need for the services they provide. 

Pharmacy details

Mill Street Medical Centre
2 Mill Street
ST. HELENS
WA102BD
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards