Inspection outcome: Standards met
Last inspection: 09/05/2019
Pharmacy context
This is a health centre pharmacy on the outskirts of a busy town centre. The pharmacy provides a range of services. NHS dispensing is the main activity, primarily for patients of the adjacent health centre. Other services include flu vaccination (seasonal), emergency hormonal contraception service, minor
ailments service and smoking cessation. The pharmacy does not provide medicines in multi-compartment compliance aids, so any requests for this service are signposted to another local branch. A new pharmacy manager had taken over the branch about two months ago.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written instructions to help it work safely and effectively. Members of the team record mistakes they make so that they can learn from them. But they do not always make the records straight away, and the records are not regularly reviewed. This means there may be delays before they identify any learning points and introduce changes that could help them to improve. The pharmacy is generally good at keeping the records that it must keep by law. And staff complete regular training so that they know how to keep people’s private information safe.
Principle 2. Staff
There are enough people working in the pharmacy to be able to safely manage the heavy workload. Members of the team are properly trained for the jobs they do. And they receive ongoing training to help keep their knowledge up to date and to learn new skills. They can share ideas and know how to raise concerns.
Principle 3. Premises
The pharmacy is clean and tidy and it is a suitable place to provide healthcare.
Principle 4. Services, including medicines management
The pharmacy provides a range of services and they are easy for people to access. Its services are generally delivered safely and effectively. And it sources, stores and manages its medicines appropriately, to help make sure that all the medicines it supplies are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs and maintains it appropriately.
Pharmacy details
Ashfields Primary Care Centre
Middlewich Road
SANDBACH
CW111DH
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |