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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1084420)

Inspection outcome: Standards met

Last inspection: 19/08/2024

Pharmacy context

This pharmacy is within the grounds of a medical centre in Ashby, a suburb of Scunthorpe in North Lincolnshire. Its main services include dispensing prescriptions and selling over-the-counter medicines. It provides a range of NHS consultation services including Pharmacy First, the New Medicine Service (NMS), contraception and blood pressure checks. The pharmacy supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it offers a medicine delivery service to people’s homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy effectively identifies and manages the risks for the services it provides. It keeps its records as required by law and it manages confidential information securely. Pharmacy team members know how to manage feedback and concerns from people using the pharmacy’s services. They act to raise concerns to help keep vulnerable people safe from harm. And they engage in regular conversations to help share learning and reduce risk following the mistakes they make during the dispensing process.

Principle 2. Staff

Standards met

The pharmacy employs people with the skills and knowledge to deliver its services. Its team members complete regular learning relevant to their roles. And they engage in ongoing conversations to support them in working safely. Pharmacy team members understand how to provide feedback about the pharmacy, and how to raise a concern at work.

Principle 3. Premises

Standards met

The pharmacy is secure and adequately maintained. Overall, it provides a professional environment for delivering healthcare services. People visiting the pharmacy can speak to team members in confidence in a private consultation room.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible for people, and it delivers its services safely and effectively. It obtains it medicines from reputable sources, and it stores them appropriately. Its team members make regular checks to ensure medicines are safe to supply to people. And they provide relevant information and advice to people to support them in taking their medicines safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services. And its team members the equipment and facilities appropriately to protect people’s confidential information.

Pharmacy details

Ashby Turn Medical Centre
The Link
Ashby High Street
SCUNTHORPE
DN162UT
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards