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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1079576)

Inspection outcome: Standards met

Last inspection: 24/01/2024

Pharmacy context

This community pharmacy is located in the centre of the village. Most people who use the pharmacy are from the local area. The pharmacy dispenses NHS prescriptions, and it sells a range of over-the-counter medicines and home test kits for various health conditions. It provides a flu vaccination service and some other NHS funded services. And it supplies a large number of medicines in multi-compartment compliance aid packs to help people take their medicines at the right time. Over 50% of prescriptions are sent to the company’s hub to be dispensed.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages risks to make sure its services are safe. It acts to improve patient safety and completes the records that are required law. Members of the pharmacy team work to professional standards, and they are clear about their roles and responsibilities. They follow written procedures on keeping people’s private information safe. And they understand how they can help to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy’s team members have the right training for the jobs they do, and they get some ongoing training to help them keep up to date. The team members are comfortable providing feedback to their managers and receive feedback about their own performance.

Principle 3. Premises

Standards met

The pharmacy provides a professional environment for people to receive healthcare services. It has private consultation rooms so people can receive services in private and have confidential conversations with members of the pharmacy team.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers a range of healthcare services which it makes available to people with different needs. The services are generally well managed. People receive their medicines safely and the pharmacy gives people taking high-risk medicines extra advice. The pharmacy sources and supplies medicines safely. And it carries out checks to ensure medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe, and they use it in a way that protects privacy.

Pharmacy details

396 New Street
Biddulph Moor

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards