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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1043910)

Inspection outcome: Standards met

Last inspection: 21/10/2025

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Pharmacy context

Well is a health centre pharmacy located in a southern suburb of Swansea. NHS dispensing is the main activity and the pharmacy typically dispenses around 9,000 items per month, including medicines supplied in monitored dosage system (MDS) trays for approximately 15 patients. The pharmacy provides advanced services (MURs and DMRs) and enhanced services (smoking cessation level two (supply only), seasonal influenza vaccination and the provision of MAR charts for two patients). It also provides private influenza vaccination under a patient group direction (PGD).
A collection and delivery service is offered to all patients and the pharmacy provides blood pressure measurement on request. It has two substance misuse clients. The pharmacy does not open at weekends.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

82 West Cross Lane
SWANSEA
SA35NG
Wales

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards