Inspection outcome: Standards met
Last inspection: 18/08/2021
Pharmacy context
This is a community pharmacy on the main street of a village, beside other shops including another pharmacy. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. And it assembles these for other Well pharmacies as a ‘hub and spoke’ model. And it supplies medicines to care homes. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines. It offers services including smoking cessation, blood pressure measurement and seasonal flu vaccination. This pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
The pharmacy is safe and clean and suitable for the services it provides. It has suitable facilities for people to have conversations with team members in private. The pharmacy is secure when closed.
Principle 4. Services, including medicines management
The pharmacy helps people to access its services which it provides safely. Pharmacy team members mostly follow written processes relevant to the services they provide. They support people by providing them with suitable information and advice to help them use their medicines. And they provide extra written information to people taking higher risk medicines. The pharmacy obtains medicines from reliable sources and mostly stores them properly. But it temporarily stores some of its medicines outside the manufacturers' packs without always having the necessary safeguards in place. Pharmacy team members know what to do if medicines are not fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to deliver its services. And the team looks after the equipment to ensure it works.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |