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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1042015)

Inspection outcome: Standards met

Last inspection: 01/04/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This is a community pharmacy in the town of Lochmaben in Dumfries and Galloway. Its main activity is dispensing NHS prescriptions and providing some people with their medicines in multi-compartment compliance packs to help them take their medicines effectively. It provides a range of NHS services including NHS Pharmacy First. 
This was a full reinspection following an inspection in August 2024 where the pharmacy did not meet Standards 1.6, 2.1 and 3.1. The pharmacy has made considerable improvements following the previous inspection to address the Standards that were not met. This includes maintaining accurate records of its higher risk medicines, addressing staffing issues with newly employed team members, and ensuring the pharmacy is tidy and clutter free with health and safety issues addressed.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

39-41 High Street
LOCHMABEN
DG111NG
Scotland

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards