Inspection outcome: Standards met
Last inspection: 30/07/2024
Pharmacy context
The pharmacy is next to a GP surgery in the large Nottinghamshire village of Selston. Its main services are dispensing prescriptions and selling over-the-counter medicines. It provides a range of consultation services to support people’s health needs, including the NHS blood pressure check service, NHS New Medicine Service and NHS Pharmacy First Service. It provides a medicine delivery service to people’s homes.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy acts effectively to identify and manage risks associated with providing its services. It mostly keeps the records it needs to by law. And it keeps people’s confidential information secure. The pharmacy supports its team members in applying learning to help reduce the risk of mistakes occurring during the dispensing process. Pharmacy team members understand their role in managing feedback and responding to concerns. And they have the knowledge to recognise, and report concerns to help keep vulnerable people safe.
Principle 2. Staff
The pharmacy has enough staff with the appropriate knowledge and skills to deliver its services. It is effectively supporting the new pharmacy team in working through improvements and changes to ensure it delivers its services safely and effectively. Pharmacy team members are supported in their learning roles, and they benefit from some protected learning time at work. They engage in discussions designed to help identify and manage risk. And they know how to raise concerns and provide feedback at work.
Principle 3. Premises
The pharmacy is clean and secure. It provides a professional environment for the delivery of pharmacy services. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy is accessible to people. It obtains its medicines from reputable sources. And overall, it stores its medicines safely and securely. Pharmacy team members make regular checks to ensure medicines are safe to supply to people. And they provide people with relevant information about their medicines to help them take them safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it requires for providing its services. It makes checks to ensure equipment is in safe working order. And its team members use the equipment in a way which maintains people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |