Inspection outcome: Standards met
Last inspection: 31/07/2019
Pharmacy context
This community pharmacy is in a residential area of Nottingham and it is close to a health centre. The pharmacy dispenses NHS prescriptions which it mostly receives from the local health centre. It supplies some medicines in multi-compartment compliance packs to help people use their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It identifies improvements to help its services be safer. It keeps the legal records that it needs to and generally makes sure that they are accurate. The pharmacy’s team members know how to protect vulnerable people. And they handle people’s personal information properly.
Principle 2. Staff
The pharmacy has enough staff to provide its services. Its team members have the right qualifications for their roles and they receive training to keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. Its team members manage available space well so that medicines can be safely dispensed. The pharmacy does not have a consultation room which may prevent some people from discussing sensitive information with the pharmacist.
Principle 4. Services, including medicines management
The pharmacy adequately manages its services and makes sure they are organised. It makes sure that it stores its medicines properly and they are fit for people to use. The pharmacy generally provides appropriate advice to people using higher-risk medicines, so they can use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has suitable equipment and facilities to provide its services. Its team members know how to report maintenance issues and they make sure that equipment is in good working order.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |