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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1034811)

GPhC Reference 1034811

Inspection outcome: Standards met

Last inspection: 21/05/2019

Pharmacy context

The pharmacy is situated in a village, amongst other retails shops. The pharmacy premises are accessible for people, with wide aisles in the retail area and adequate space in the consultation room for wheelchairs or prams. The pharmacy sells a range of over-the-counter medicines and dispenses both private and NHS prescriptions. Repeat medication is dispensed into medicine compliance aids for a number of people, using an automated process. And this is carried out offsite at a hub pharmacy in the group.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages the risks associated with its services and protects peoples’ information. It asks people for their views and uses this feedback to improve its services. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They record their mistakes so that they can learn from them and they act to help stop the same sort of mistakes from happening again. The team members have read the safeguarding procedures, so they know how to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely. The team members are trained and work effectively together. They are comfortable about providing feedback to their manager. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.

Principle 3. Premises

Standards met

The pharmacy is clean and tidy. It is a suitable place to provide healthcare.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible to most people and they are generally well managed. The pharmacy team carries out extra checks when supplying some higher-risk medicines, to make sure they are safe to supply. The pharmacy sources and stores medicines safely and carries out some checks to help make sure that medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide the service safely.

Pharmacy details

39 Thingwall Road
Irby
WIRRAL
CH613UE
England

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View inspection report (PDF 115.9KB)

What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards