Inspection outcome: Standards met
Last inspection: 25/07/2019
Pharmacy context
This is a traditional community pharmacy situated in a suburban residential area, serving the local population. It mainly prepares NHS prescription medicines and orders repeat prescriptions on behalf of people. It also prepares medicines in weekly compliance packs to help make sure people take them safely. The pharmacy also delivers medicines to people and provides other NHS services such as Medicine Use Reviews (MURs) and flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It provides the pharmacy team with written instructions to help make sure it provides safe services. The team records and reviews its mistakes so that it can learn from them. It keeps people’s information secure. And the team understands its role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Each team member has a performance review which helps to identify gaps in their skills and knowledge. But the pharmacy sometimes delays training of new team members, so their development may not progress as quickly as it could.
Principle 3. Premises
The premises are clean, safe, secure and spacious enough for the pharmacy’s services. And it has a private consultation room, so members of the public can have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy’s working practices generally help make sure people receive safe services. It gets its medicines from licensed suppliers and it generally manages its medicines well to make sure they are in good condition, so are suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities that it needs to provide its services effectively.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |