Inspection outcome: Standards met
Last inspection: 06/06/2019
Pharmacy context
This is a community pharmacy situated on a traditional shopping-parade along a main road in an urban residential area, serving the local community. Its main services are preparing NHS prescription medicines and ordering repeat prescriptions on behalf of people. A large number of people receive their medicines in weekly multi-compartment compliance aids, to help make sure they take them safely. And there is a home delivery service. The pharmacy also provides other NHS services such as Medicines Use Reviews (MURs) flu vaccinations emergency hormonal contraception (EHC) and minor ailments.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions that the pharmacy team understands and helps it to provide safe services. The team records and reviews its mistakes so that it can learn from them. And it keeps people’s information secure and understands its role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Each team member has the skills and experience necessary for their role and they work well together. Each team member has a performance review and completes relevant training on time, so their skills and knowledge are up to date.
Principle 3. Premises
The premises are clean, safe, secure and spacious enough for the services provided. And the pharmacy has a private consultation room that enables it to provide members of the public with the opportunity to have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy’s working practices generally help make sure people receive safe and efficient services. It gets its medicines from licensed suppliers and it generally manages its medicines well to make sure they are in good condition, so are suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide the services it offers.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |