Inspection outcome: Standards met
Last inspection: 09/03/2023
Pharmacy context
This community pharmacy is located on a parade of shops in the tourist village of Grange-over-Sands, Cumbria. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. It provides some people with their medicines in multi-compartment compliance packs. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages most of the risks associated with the services it provides. It has written procedures to help the team carry out specific tasks. And it completes the records it needs to by law. Team members know how to protect the welfare of vulnerable people. But they don't always keep records of mistakes made during the dispensing process. And so, the team may miss opportunities to learn from these mistakes and make the pharmacy safer.
Principle 2. Staff
Team members do the right training for their roles, and they do ongoing training to help them keep their knowledge and skills up to date. The pharmacy has enough team members to provide its services safely. Team members can give feedback about ways the pharmacy can improve.
Principle 3. Premises
The pharmacy's premises are suitable for the services it provides, and it maintains them appropriately. Team members keep the premises clean and secure from unauthorised access. And people can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well and provides them safely. Its services are accessible to people with a range of needs. It gets its medicines from reputable sources and stores them appropriately. Team members take the right action in response to safety alerts to help ensure that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |