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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1029667)

Inspection outcome: Standards met

Last inspection: 14/02/2023

Pharmacy context

This is a traditional community pharmacy located on a high street in the centre of a rural village. NHS dispensing is the main activity and the pharmacy also provides a number of other services and sells a range of over-the-counter medicines and other merchandise. About half of the NHS prescriptions supplied from the pharmacy are assembled at an off-site dispensing hub.

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team follow written instructions to help them work safely and effectively. They record things that go wrong so that they can learn from them. And they take action to stop the same mistakes from happening again. The pharmacy keeps the records that are needed by law. And staff receive regular training so that they know how to keep private information safe.

Principle 2. Staff

Standards met

There are enough staff to safely manage the workload and they receive the training they need for the jobs they do. Members of the team work well together. And they complete ongoing training to keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy is small, and the layout is not ideal. But it is well managed to make best use of the space that is available. It is clean and hygienic, and it provides a suitable environment for healthcare services.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides a range of services and they are easy to access. Members of the pharmacy team work safely and effectively so that people receive appropriate care and get the advice they need. They obtain stock medicines from licensed suppliers, store them appropriately, and carry out checks to make sure that they are kept in good condition.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have the equipment and facilities they need for the services they provide. Equipment is appropriately maintained so that it is safe to use, and it is used in a way that protects privacy.

Pharmacy details

1 The Cross
Church Street
MALPAS
SY148NU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards