Inspection outcome: Standards met
Last inspection: 16/06/2022
Pharmacy context
This busy community pharmacy is located on a main road in the town centre. Most people who use the pharmacy are from the local area. The pharmacy dispenses NHS prescriptions and it sells a range of over-the-counter medicines. It supplies a large number of medicines in multi-compartment compliance aid packs to help people take their medicines at the right time. Some prescriptions are sent to the company’s hub to be dispensed.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages risks to make sure its services are safe, and it acts to improve patient safety. It generally completes the records that it needs to by law but some of the records are incomplete or inaccurate, which could cause confusion and makes audit more difficult. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. But the pharmacist has not confirmed their understanding of the pharmacy’s written procedures, so they may not always work effectively. The team has written procedures on keeping people’s private information safe. And team members understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy team members have the right qualifications for the jobs they do. The pharmacy encourages them to keep their skills up to date and supports their development by providing them with training materials. The team members are comfortable providing feedback to their manager and they receive feedback about their own performance.
Principle 3. Premises
The pharmacy generally provides a suitable environment for people to receive healthcare services. It has a private consultation room that enables it to provide members of the public with the opportunity to have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy offers a range
of healthcare services, which are generally well managed and easy for people to
access. It gets its medicines from licensed suppliers and the team carries out
some checks to ensure medicines are in suitable condition to supply. But some medicines
are not stored appropriately, which could increase the risk of things going wrong.
The assembly of multi-compartment compliance aid packs is reasonably well
organised. But people who receive their medicines in these packs might not
always have easy access to all of the information they need to take their
medicines safely.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide.
Pharmacy details
104-106 King Street
Dukinfield
GREATER MANCHESTER
SK164JZ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |