Inspection outcome: Standards met
Last inspection: 18/10/2019
Pharmacy context
This is a traditional community pharmacy situated on a shopping parade along a main road through a semi-rural residential area, serving the local population. It mainly supplies NHS prescription medicines and orders prescriptions on behalf of people, and it has a home delivery service. A large number of people receive their medicines in weekly compliance packs to help make sure they take them safely. It also offers other NHS services such as influenza vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It provides the pharmacy team with written instructions to help make sure it provides safe services. The team records and reviews its mistakes so that it can learn from them. Pharmacy team members receive training on protecting people's information. And they clearly understand the importance of their role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. The team members have the qualifications and experience needed for their roles and they work well together. They each have a performance review which helps to identify gaps in their skills and knowledge. They also complete regular ongoing training relevant to their roles.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s services. It has a private consultation room, so members of the public can have confidential conversations and maintain their privacy.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and manages them effectively to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services effectively, which it properly maintains. And it has the facilities to secure people's information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |