Weldricks Pharmacy (1107866)

Inspection summary findings

Principle 1. Governance

The pharmacy’s working practices are safe and effective. The pharmacy responds appropriately to people who raise concerns and provide feedback about its services. It keeps all records it must by law. And it generally manages people’s private information securely. Pharmacy team members are clear about their roles and responsibilities. They consistently share learning. And they work continually to identify and reduce risks during the dispensing process. Pharmacy team can identify, and report concerns to protect the welfare of vulnerable people.

Principle 2. Staff

The pharmacy has enough staff to provide its services. And it reviews staffing levels and skill mix to ensure they remain appropriate. The pharmacy supports its team members by monitoring their performance and development. It encourages its team members to feedback their ideas. And it has used their ideas to improve pharmacy services. The team are comfortable to raise concerns if necessary. Pharmacy team members are competent in their roles. And those in training roles are suitably supported. Pharmacy team members receive time during working hours to support them in completing continuous learning. And they engage in continual shared learning opportunities.

Principle 3. Premises

The pharmacy is secure and well maintained. It promotes a professional environment for delivering its services. Pharmacy team members actively promote and make use of the private consultation facilities. This helps to protect the confidentiality of people using the pharmacy’s services.

Principle 4. Services, including medicines management

The pharmacy’s services are accessible to people. It provides information to promote services and supports people in leading healthy lifestyles. Its team takes extra care when supplying high-risk medicines to people. The pharmacy identifies people who may benefit from a pharmacist’s advice and support when supplying medicines. Pharmacy team members effectively manage workload. They demonstrate how information technology and automated dispensing equipment improves safety during the dispensing process. The pharmacy obtains its medicines from reputable suppliers. It stores medicines safely and securely. And it manages its medicines, so they are safe and fit to supply. It has suitable arrangements in place to deal with concerns about the quality of medicines.

Principle 5. Equipment and facilities

The pharmacy team has access to equipment for providing its services. The pharmacy has support and monitoring systems to ensure equipment is safe to use and fit for purpose.