Inspection outcome: Standards met
Last inspection: 15/02/2024
Pharmacy context
The pharmacy is in a purpose-built community centre where people access a range of NHS services and the town’s public library. The pharmacy’s main services are dispensing prescriptions, selling over-the-counter medicines, and providing support and advice to people with minor ailments.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks for the services it provides effectively. It keeps people's confidential information secure, and it generally keeps the records required by law in order. The pharmacy team is particularly responsive in identifying and supporting vulnerable people. And team members work effectively with other healthcare providers to help keep people safe from harm. Pharmacy team members act on the feedback they receive about the pharmacy. They behave openly and honestly by sharing information when they make mistakes during the dispensing process. And they make changes to their practice to improve patient safety.
Principle 2. Staff
The pharmacy has enough skilled and knowledgeable people working to provide its services safely and effectively. It uses structured processes to support the learning and development of its team members. Pharmacy team members engage in regular conversations about patient safety and risk management. They work together well and are confident in providing feedback at work.
Principle 3. Premises
The pharmacy premises are clean, tidy, and secure. They offer a professional environment for delivering healthcare services. People using the pharmacy are able to speak to a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
Overall, the pharmacy’s services are accessible to people. The pharmacy obtains its medicines from reputable sources, and it stores them safely and securely. Pharmacy team members provide relevant information to people to help them take their medicines safely. And they engage well with people by taking opportunities to talk to them about their health and the medicines they are taking.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for providing its services. And it maintains its equipment appropriately. Its team members use the equipment and facilities in a way which protects people’s confidentiality.
Pharmacy details
The Martinwells Centre
Thompson Avenue
Edlington
DONCASTER
DN121JD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |